(a) sort of personal information the agency or organisation holds;
(b) purposes for which personal information is held;
(c) avenues of complaint available to individuals in the event that they have a privacy complaint;
(d) steps individuals may take to gain access to personal information about them held by the agency or organisation; and
(e) whether personal information is likely to be transferred outside Australia and the countries to which such information is likely to be transferred.
(a) electronically; and
(b) on request, in hard copy, or in an alternative form accessible to individuals with special needs.