Communicating with people with disability

The information on this page is also available in Easy English—an accessible format that uses simple, everyday language and illustrations. Download Communicating with People with Disability Policy – Easy English (PDF).

This Easy English version is also available in Auslan.

All oral and written communication should be inclusive of and positive towards people with disability.


We will give careful consideration to making our consultation methods inclusive of people with disability. We will also consider whether specific groups need to be consulted in relation to a particular inquiry.

When we organise meetings, we will ask if people who want to attend have any special requirements and will address these needs wherever possible. For example, ramps, handrails and lifts for people with a mobility disability, and inductive loops, radio systems or Auslan interpreters to assist the hearing impaired.


In producing publications we will consider the target audience and produce documents that meet their needs. For example, Easy English or spoken word documents.

Options for making accessible formats available may include:

  • Providing accessible formats to peak disability bodies for distribution
  • Promoting the availability of alternative formats


The website is a highly suitable format for many people with hearing, vision, mobility and/or manipulatory impairments where they have access to the Internet. To make the publication most compatible to software that assists people with a disability, all publications will be posted on the ALRC website in accessible HTML.

Easy English

This format is useful if specifically providing information to people with intellectual disabilities or limited reading skills. The information is summarised and expressed in short sentences that each convey a single idea or concept, with images to illustrate each key idea. Easy English uses a font that is 14 point or larger. It is often preferred by people with an intellectual disability, people with some visual impairment and can also assist people from culturally and linguistically diverse backgrounds.